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Feb 17 2015

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European vector in a sphere of health care quality and safety

Monitoring, quality and safety measurement of health care services.


European vector in a sphere of health care quality and safety.

In the EU, there is a set of voluntary and enacted by the law mechanisms for periodic external assessment of organizations` activity based on established standards.
One of such mechanism is the certification. The international standard EN 15224: 2012 “Health services. Quality management system. Requirements based on ISO 9001: 2008”

One of such mechanism is the certification. The international standard EN 15224: 2012 “Health services. Quality management system. Requirements based on ISO 9001: 2008 “

Standard EN 15224: 2012 is designed specifically for the health sector.

It is applicable to any organization that provides health and patients` care, as well as for medical practitioners.
This quality standard is based on ISO 9001: 2008 and takes into account the specifics of the health care establishments. ISO 9001: 2008 requirements are extended and include clarifications, additional interpretation and specifications for the health care.

The standard requirements are focused on the European service quality standards for the hospitals.

The standard is focused on the health services supplying and risk management. These two important components are indicating the degree of the health care assistance to the patient. The success of the standard in the EU is determined by increased business competition between heath care establishments and choice of clients, which are focused on safety, reliability, quality and transparency of health services.

Standard EN 15224: 2012 determines in total eleven qualitative characteristics of health services and points that clinical risk management is a part of all processes (planning, service suppying, quality control).
Advantages of this standard: improving patient safety, accessibility, effectiveness, efficiency of services, adequate and proper care of the patient, as well as improving safety culture and continuous improvement of service quality.

Download: Application for certification

Permanent link to this article: http://www.register-sic.com/european-vector-in-a-sphere-of-health-care-quality-and-safety.html

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